12/5/2023 0 Comments Leaf buddi vape pen connector![]() Replacements are going to be shipped out after we receive the defective item back at our facility.įor order cancellation requests, you must use our “Contact Us” with the Title “Cancel Request: Order #”. If the return is approved, you will receive further instructions on returning the package. You may be requested to provide pictures or video proof of the issue. If you would like to submit a request for refund, replacement or exchange, please contact our customer service department by email Please provide your FULL NAME, ORDER #, PHONE NUMBER, and REASONS for the return. For manufacturer defects on the original item, there will be no service fees. If a non-defective item is opened and used, we will not accept it back under any circumstances and they are not subject to a refund.įor unopened or unused items, we will accept the return with no restocking fees.
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